VANCOUVER, May 10, 2018 – Martin Resorts has successfully implemented RoomKeyPMS’ new premium Profile Match & Merge feature across its chain of Central Coast California resorts. This implementation will allow the users of Martin Resorts’ property management system (“PMS”) to combine data from multiple guest stays into single, rich, complete guest profiles.
Martin Resorts’ General Manager, Erik Mund, commented, “It’s easy-to-use and trainable! We are already seeing a lot less duplicates in our property management system. Our CEO knows the value of marketing, as we send out e-blasts regularly, and now we can be certain our communications are being received by a single profile that is correct.”
Tim Major, RoomKeyPMS’ CEO, further commented, “Good quality, usable guest information is central to creating a great and profitable hotel guest relationship. At RoomKeyPMS, it is our goal to use artificial intelligence and advances in technology to help businesses like Martin Resorts provide the best and most profitable guest engagement before, during, and after a stay”.
A smarter way to combine guest information, RoomKeyPMS’ Profile Match & Merge is built on Microsoft Azure, one of the most powerful AI cloud technologies, to take your hotel to the next level. Elevate your marketing campaigns, revitalize your guest data, and build for the future. To learn more about “Profile Match and Merge” view our YouTube video at https://www.youtube.com/watch?v=_iLfpOagqj0 or for more details visit our website at: https://roomkeypms.com/products/features/artificial-intelligence-guest-profile-matching-merging
About Martin Resorts
From oceanfront hotels in the popular beach towns of Pismo Beach and Avila Beach to an historic garden inn located in the heart of Paso Robles wine country, each Martin Resorts hotel is a unique experience for California weekend getaways, family vacations, and business meetings, when companies want to meet halfway between Los Angeles and San Francisco. California’s best beaches, breathtaking ocean views and stunning sunsets, exceptional golf, an abundant wine country and farm-to-fork dining experiences, and historic Hearst Castle are within easy reach. For more information and hotel reservations, visit www.MartinResorts.com
RSI International Systems Inc. is the developer of RoomKeyPMS, a web-based Property Management System (PMS) that incorporates a fully integrated Online Reservation Booking engine and seamless real-time connectivity to the major Global Distribution and Internet Distribution Systems. RSI markets its RoomKeyPMS and a number of other proprietary “hosted” software solutions to a wide variety of Hospitality Industry clients around the world. For more information, please see our website at www.roomkeypms.com.